Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Returns on Items purchased online
Sweet Dreams Malta is happy to accept back any unwanted items purchased from our online shop providing that the following terms are met:
• Items are returned within 14 days from the purchase date.
• All packaging must be intact, so the items are in a re-saleable condition.
• You are kindly asked to provide a copy of your receipt.
• A credit note will then be issued, or items can be exchange for new product.
• Returns must be returned to our shop in Bugibba (Bestland, Triq Ic-Cern )
Thank you for your understanding!
Sweet Dreams Malta Team 😊